It takes usually upto 45 days for any change to get reflected in the bureau reporting.

Reporting of account closure is subject to there being no outstanding dues from the customer towards PayU Finance. If there are no outstanding due, the customer can send an email on <a href="mailto:ewecare@payufin.com">wecare@payufin.com</a> and request for having his/her account permanently deactivated. Once such request is received, PayU Finance shall permanently deactivate the account of the customer. It usually takes around 30 days for reflecting account closure in the bureau reporting, once the account of the customer is permanently deactivated in PayU Finance system

Temporary deactivation of the account will not result in closing the account in the bureau. You will have to get your account permanently deactivated.

Yes all LazyPlus and Xpress-Loan customers are reported on bureaus as they have availed credit facilities from PayU Finance.

Please reach out to the Customer Support team on wecare@payufin.com by writing an email from your email id registered on LazyPay for the rectification. Our team will assist you in understanding the bureau report or get values corrected in the bureau if required.

You can check your LazyPlus facility and Xpress Loan facility reporting on the following 4 bureaus:
1. Equifax
2. TransUnion CIBIL
3. Experian
4. CRIF High Mark

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